Value Station currently ships to any street address in Singapore, excluding restricted areas e.g. Pulau Ubin & Jurong Island. If you wish for your order to be shipped to any other country, please write to us at firstname.lastname@example.org.
We ship our orders through our in-house delivery team or J&T for Door-step Deliveries.
Enjoy free shipping on all orders above $100! For orders that are less than $100, the shipping fee will be determined by the system depending on the weight and/ or volume of the parcel. These rates are only applicable for orders in Singapore.
Shipping Duration & Delivery Policy
Delivery Policy: Value-Station will usually consolidate your items in one single order and ship them together. Occasionally, Value Station may ship your items to you separately due to the nature of the products. In these instances, you will NOT be charged any extra delivery fees.
In the unlikely occurrence of a wrong item being delivered, please contact our customer service team within seven days and a replacement will be shipped to you at no extra charges.
For Door-step Deliveries, we will attempt delivery of your order as soon as your order is ready for delivery. The first delivery will be attempted without any pre-arranged schedule.
• We will deliver your order to the door-step of your premise, to you or someone you have authorized to receive the order on your behalf.
• If you are unable to receive your order during our first delivery attempt, we or our appointed courier will let you know the delivery failed, and you may reschedule a date and time which is convenient for you.
• Should the second scheduled delivery attempt fail, the third scheduled delivery attempt will be chargeable to you based on our Standard Rates.
• In the event that your order cannot be delivered due to you not being contactable to schedule a delivery, your order will be held for a maximum of 30 Days from the date of first attempted failed delivery. If there is no response within this month, your order will be cancelled without refunds.